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Frequently Asked Questions |
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1.
Products and services
Which
Exchanges can I trade on?
With Internaxx you can trade equities from more than 15 exchanges
in North America, Europe and Asia. The exchanges include the following
markets:
North America
- New York (NYSE, Nasdaq, Amex)
- Toronto (TSE)
Europe
- Frankfurt (Xetra)
- Euronext Paris
- London (LSE, AIM)
- Dublin
- Euronext Amsterdam
- Euronext Brussels
- Madrid (IBEX)
- Zurich (SWX)
- Stockholm (SX)
- Milan
Asia*
- Singapore (SGX)
- Hong Kong** (HKEX)
- Australia (ASX)
*Please note that for Asian stock exchanges,
our Client Desk will only be accessible by telephone from 8.00
to 22.00 CET.
**Important notice concerning the Hong Kong Stock Exchange:
Although you can already trade on Hong Kong, please note that
quotes and other financial feeds will not be available during
the first weeks.
What
is a stop order?
A stop order is an order placed below the current market price
and is triggered if the stock reaches at or below the stop price.
Once a stop order is triggered, your order will become a market
order. For a NYSE/AMEX/LSE/TSX stock, a stop order is triggered
by the last trade. If a sell stop order is placed above the current
market price of the stock, it will not be accepted by the exchanges
and will be cancelled.
The advantage of the stop order is that you do not need to
monitor your stock investments on a daily basis of how your
stock is performing. The disadvantage of the stop order is that
the stop price can be activated by a short term fluctuation
on the stock's price.
Let us consider the example where you buy DELL computers on
the NASDAQ market at $30 per share. If you have an investment
strategy where you do not wish to lose much more than 10% of
your initial investment, you then place a stop loss order for
$28 (after buying the stock). This means that if DELL computers
falls below $28 per share, your holdings will be sold at
the prevailing market price.
Another aspect to keep in mind is that once the stop price
is reached, your stop order becomes a market order and the price
at which you sell may be much lower from the stop price. In
the above example, you may have a market fill at $25 which
is more than your anticipated loss of 10%. This is to be considered
in a fast moving market where stock prices fluctuate very rapidly.
Can
I buy Mutual Funds?
Internaxx offers high-performance mutual funds from major
asset managers and promoters such as Fidelity, Schroders or HSBC,
and are sourced from around the world. New mutual fund providers
are continuously added to our website at www.internaxx.lu.
Can I buy Exchange Traded Funds?
What
is an ETF?
Exchange-traded
funds (or ETFs) are investment funds that trade throughout the
day on stock exchanges during normal trading hours. ETFs combine
the advantages of investing in mutual funds, with the liquidity
and flexibility traditionally offered by individual stocks.
Where
and how do I buy or sell ETFs?
You may trade any
ETF on any exchange offered by Internaxx, at any time of the
trading day, as you would any stock. ETFs listed on several
markets must be traded on their main listing market. All Order
types available on the exchange where the ETF is listed, such
as market orders, limit orders or stop orders can be used to
buy or sell ETFs.
What
benefits do ETFs offer investors?
- Continous, flexible real-time trading: Because
ETFs trade like normal stocks, they can be bought or sold
whenever the market is open. Prices are updated throughout
the day. ETFs can be bought or sold using market, limit
or stop-loss orders
- No entry fees or redemption charges: ETFs are
exchange traded; so the only transaction charge that applies
is the usual brokerage commission as per the "Rates"
section of the website.
- Liquidity: Market making agreements ensure adequate
market liquidity
- High transparency: In many cases, investors can
check whether an ETF is being priced fairly by comparing
the market price with the net asset value published daily
What
costs are involved for ETF transactions?
ETF transactions
are subject to the same trading fees as any other stock. Unlike
mutual funds, there are no entry fees associated with the purchase
of ETFs.
Who
should consider investing in ETFs?
ETFs appeal to
both institutional and retail investors and can be used in a
variety of investment strategies such as long term holding or
short term risk management and hedging. Like stocks or bonds,
ETFs carry market risk. Investors should seek professional advice
if they are unsure an ETF is suitable for their particular situation.
Where
can I find information on ETFs?
Can I buy units in Exchange Traded Commodities?
New!
What
is an ETC?
An ETC is an 'exchange
traded commodity'. ETCs track the price of an underlying commodity
or basket of commodities, and are listed and traded on a stock
exchange.
Where
and how do I buy or sell ETCs?
You may trade ETCs
via Internaxx as you would buy any other stock. ETCs listed
on several markets must be traded on their main listing market.
How
are ETCs priced?
As ETCs track the
performance of a particular commodity or commodity index, their
pricing is derived either from the spot price of a commodity
(ie the cash price you would pay to purchase the commodity today)
or the futures price of a commodity (ie the price for a commodity
you would commit today to pay in the future).
What
benefits do ETCs offer investors?
- Comprehensible & Easy to Use: As index ETCs
mirror the market as a whole there is no need to investigate
individual commodities thus simplifying investment decisions.
- Low Tracking Error: The open-ended nature of these
securities ensures tracking error is minimised and creates
an arbitrage opportunity should the price drift away from
the NAV.
- Liquid: Market makers provide guaranteed on-book
liquidity all day.
- Constant Trading during open market hours: ETCs
can be traded at any time during open hours. So investors
can check prices and place orders just like for stocks.
As ETC prices mirror the underlying index or commodity,
they can move both up and down. Investors can follow and
exploit these movements allowing them to plan their transactions
on a real time basis.
- No management of physical or futures positions:
Hassle free - reduces back-office costs.
- Market Access: All types of investors can gain
exposure, and are charged the same fees.
- Readily Available: ETCs are available through Internaxx.
- Low Costs: Investors can gain exposure to a vast
array of index and single commodity securities through a
single transaction.
What
costs are involved for ETC transactions?
ETC transactions
are subject to the same trading fees as any other stock.
Who
should consider investing in ETCs?
The wide range
of trading strategies available using ETCs mean that they can
be suitable for the largest institutional investor through to
the private investor. Although a passive tool, ETCs are commonly
utilised as part of active strategies and can be useful in short
term tactical plays as well as longer term investments. It really
depends on the specific requirements of the individual investor
and those unsure should seek professional advice.
What
are the benefits of ETCs trading like shares?
The unique structure of ETCs offers several advantages to
investors:
- Buy or sell at any time during the day, not just at the
end of the day as is the case with managed funds
- Invest in a portfolio of commodities with one trade
How
do I contact Internaxx?
- Email us info@internaxx.lu
- Call us at (00-352)2603 2003. Call Centre
opening hours: Monday to Friday from 8:00 am to 10:00 pm (CET).
- Send us mail or visit our Investor Centre: Internaxx, 46a
avenue JF Kennedy, L-2958 Luxembourg
What
is the Internaxx Secure mailbox?
The Internaxx secure mailbox is a communication tool that allows
Internaxx and its clients to communicate in a secure and confidential
environment.
What are the advantages of the Internaxx Secure mailbox?
- Security and confidentiality: as you have to identify
yourself before accessing your personal mailbox, you will
communicate with our Client Desk in a totally safe environment.
- Improved response: thanks to this mailbox, you
are in direct contact with our Investment Representatives.
You will thus be able to react more rapidly to Corporate
Actions for example.
- Convenience: you can use the mailbox to contact
our Investment Representatives, as well as to update your
personal details such as your address or phone number.
How
can you use the Internaxx Secure mailbox?
- To consult your order confirmations and statements:
in a near future, order confirmations and statements will
be sent to your Internaxx mailbox.
- To react to Corporate Actions: Corporate Actions
are sent to both your external and Internaxx secure e-mails.
- To communicate with the bank: you can use this
mailbox for all your e-mail communications with the bank.
How can you access the Internaxx secure mailbox?
In the Internaxx website, log in and select the " Secure Mailbox
" tab in the " My account " section.
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2.
Open my account
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3.
Manage my account
How
can I fund my account?
You can fund your account in one of the following ways:
- By wiring a transfer: the best way to fund your account,
- By cheque payable to Internaxx Bank SA,
- By cash (only in a BGL branch in Luxembourg).
You can also fund your account through a securities transfer.
How
do I obtain the Securities Transfer form?
They are available in the Application pack which can be downloaded
from our web site or via our call centre by calling 00800 2003
2003.
How
can I access my funds?
You can access your funds by phoning the call center. Internaxx
will then initiate a bank transfer order to an account in your
name. Finally you can retrieve your funds at a BGL branch in Luxembourg
provided you have given Internaxx sufficient prior notice.
How
long will it take for my shares to settle?
Settlement will be three working days after the transaction (T+3),
except for Frankfurt and Hong Kong (T+2).
When
is my account debited/credited after trading (buy or sell)?
Your account will be debited / credited 3 days after your
transaction (T+3), except for Frankfurt and Hong
Kong (T+2). However, the amount of this trade will
be taken into account in your available funds.
Can
I choose my settlement currency?
You will choose your preferred currency when you open an account
with Internaxx. You can however choose from any of your nine currencies
when you place a trade.
Can
I trade and settle in different currencies?
The flexible and interest bearing Internaxx cash account allows
you to hold multiple currencies in one account, constituting one
central hub for trading on multiple international exchanges.
Can
I sell a stock in a different Stock Exchange from where I bought
it?
No, you have to sell the stock at the same stock exchange where
you bought it.
How
will I receive dividends?
All dividends will be credited to your Internaxx account.
What
are corporate actions?
A corporate action is any event by a company that affects your
holding of shares or other securities in that company and which
may in turn require action by you. Examples of corporate actions
include take-over bids and mergers, rights issues, capitalisation
issues and stock splits.
What
is the tick size for limit orders placed on the Euronext market
(Paris, Amsterdam, and Brussels)?
If the stock price is:
- Less than EUR 50, there are no restrictions
- Between EUR 50 and EUR 100, the tick is EUR 0.05 (a
limit of 63.24 is not possible; has to be 63.20 or 63.25)
- Between EUR 100 and EUR 500, the tick is EUR 0.10
- Above EUR 500, the tick is EUR 0.50
What
are the trading conditions for orders placed on Asian markets (Singapore,
Hong Kong and Australia)?
Hong Kong
| Currency |
HKD |
| Trading times |
HK time: 10am to 4pm / CET: 4am to 10am |
| Settlement date |
T+2 |
| Order types and conditions |
Limit order: good for today
Input of invalid limit prices may result in your order
rejecting:
-limit buy: limit price must be below ask price
-limit sell: limit price must be above bid price
All limit prices must also be within 20 price steps.
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| Trade lots |
Board lots
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| Tick size |
$0.01 |
| Local duties |
Transaction levy (SFC charge) 0.004% on traded
amt
Trading fee (SEHK charge) 0.005% on traded amt
Trading tariff of HKD 0.50 payable to the exchange for each
B/S order
S/Duty (Gov. charge) 0.1% on traded amt rounded up to nearest
HKD
Levies charged on both purchase & sale |
| Web address |
List of stocks available: http://www.hkex.com.hk/tradinfo/stockcode/eisdeqty.htm |
Singapore
| Currency |
SGD |
| Trading times |
Singapore time: 9am to 12.30am - 2pm to 5pm
CET: 3am to 6.30am - 8am to 11am |
| Settlement date |
T+3 |
| Order types and conditions |
Limit order: good for today
Input of invalid limit prices may result in your order
rejecting:
-limit buy: limit price must be below ask price
-limit sell: limit price must be above bid price
All limit prices must also be within 6 price steps.
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| Trade lots |
Board lots of 1000-2000
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| Tick size |
Use of full stop (and 2 decimal places)
Enter valid tick size for limit price:
-Stock price< $1.00 = $0.005
-Stock price< $10.00 = $0.01
-Stock price> $10.00 tick is $0.02 |
| Local duties |
Clearing fee (CDP* imposed) 0.04% (max SGD
600)
SGX Trading fee 0.0075%
GST (Goods and Services Tax) 7% on all fees starting 01-07-07
*Central Depositary
Levies charged on both purchase & sale |
| Web address |
List of stocks available://www.eoddata.com/Symbols/SGX/C.htm |
Australia
| Currency |
AUD |
| Trading times |
Sydney time: 10:10am to 4pm /
CET: 2:10am to 8am |
| Settlement date |
T+3 |
| Order types and conditions |
Limit order: good for today
Input of invalid limit prices may result in your order rejecting:
-buy order: price must be equal or below current offer price.
Prices input above current offer must be within 5%.
-sell order: price must be equal or above current bid price.
Prices input below current bid must be within 5% of price. |
| Trade lots |
None
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| Tick size |
Enter valid tick size for limit
price:
-Stock price< $0.10 = $0.001
-Stock price> $0.10 to < $0.50 = $0.005
-Stock price> $0.50 = $0.01 |
| Local duties |
None |
| Web address |
None |
When
will I know how much I have paid for my Mutual Fund shares/units?
It depends on what kind of fund you are buying. Mutual Funds are
'forward priced' - which means that the orders
are placed with the fund companies on a daily basis prior to the
Net Asset Value of the shares being calculated - again each
day.
Our clients will know fund unit / share prices the same day
as the order was placed providing that it was placed prior to
11.00hrs CET. Orders placed after this time will be placed the
following business day so in this case it will be the following
day that a client will have access to this information. Settlement
for such orders is trade date plus 3 business days (according
to the Luxembourg civil calendar).
What
are the risks and costs associated with investments in securities
denominated in different currencies?
If you choose to settle in a currency other than the currency
in which the security is denominated, your funds will be exchanged
on settlement day. The currency in which your investment is denominated
will fluctuate over time, which may negatively impact the value,
price and yield of your investment.
How
is performance calculated?
Performance figures are calculated using the average book cost
method. It is calculated daily based on the closing price using
the following formulas:
- Book value = (quantity x purchase price) + commission
- Average book price = ((quantity x book value) + commission)
/ quantity
- Performance = (closing price - book value) / book value
What
happens if I buy or sell additional shares?
If you buy or
sell additional shares, the average book value and performance
figures are automatically updated.
What
happens if I transfer-in some securities?
If you transfer-in
some securities, the book value displayed will be 0. We recommend
that you manually enter the book value using the "Edit
book value" button on the "Portfolio" page.
How
can I view performance data for my portfolio?
Log-in at www.internaxx.lu,
and click on "My Account" and then on "Portfolio"
or "Holdings".
How
can I update the book value for my securities?
You can easily
update the book value for your securities using the "Edit
book value" button on your "Portfolio" page.
Performance will automatically be updated with this new data.
Example
of performance calculation for an initial position
You hold BMW shares in your portfolio.
Quantity: 250
Purchase price: 25 EUR
Total purchase price: 6250 EUR
Commission: 35 EUR
Total transaction cost: 6285 EUR
In this case, the book value per share is 25.14 EUR [(250 x
25 + 35) / 250] and the book value of the position is 6285 EUR
[25.14 x 250]
If the closing price of the shares is 27 EUR, the closing value
of this position is 6750 EUR [250 x 27]. Therefore, performance
is 7.40% [(6750 - 6285) / 6285].
Example of performance calculation in the
case of an additional purchase
You buy an additional 350 BWM shares.
Purchase price of the additional shares: 27 EUR
Purchase price of the additional position: 9450 EUR
Commission: 35 EUR
Total transaction cost: 9485 EUR
Total cost of the position: 6285 EUR + 9485 EUR = 15770 EUR
Consequently, the average book value is 26.28 EUR [15770 / 600]
and the book value of the position is 15770 EUR (26.28 EUR x
600).
If the share's closing price is 27 EUR, the closing value of
this position is 16200 EUR [600 x 27]. Therefore performance
is 2.73% [(16200 - 15770) / 15770].
Example of performance calculation in the
case of a partial sell
You sell 300 BMW shares
Book value of sold shares: 300 x 26.28 EUR = 7885 EUR
Book value of remaining shares: 300 x 26.28 EUR = 7885 EUR
Performance if shares are quoted at 27 EUR: [(8100 - 7885) /
7885)] = 2.73 %
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4.
Rates
What
are the costs of dealing online?
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Standard
Rates |
Frequent
trader rates** |
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US, Canada,
Europe |
Asia |
US, Canada,
UK, Belgium |
Other
Continental
Europe* |
Asia |
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EUR |
EUR |
EUR |
EUR |
EUR |
Trade
<5000  |
28 |
45 |
19.6 |
22.4 |
38 |
5,001-10,000
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35 |
55 |
24.5 |
28 |
48 |
10,001-25,000
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45 |
70 |
31.5
|
36 |
58 |
25,001-50,000
 |
90 |
90 |
63 |
72 |
78 |
50,001-100,000
 |
180 |
180 |
126 |
144 |
155 |
100,001-250,000
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250 |
250 |
175 |
200 |
215 |
250,001+
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0.1% |
0.1% |
0.07% |
0.08% |
0.085% |
| Additional
Call Center charge per trade |
20 |
20 |
14 |
16 |
16 |
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Additional fees levied by the exchanges will
be charged directly and added to the Internaxx commission (UK:
0.5%, Ireland: 1%, Hong-Kong: 0.109%; Singapore: 0.0575% with
max. SGD200).
* Minimum commission for Milan Stock Exchange =
28
** Frequent trader rates are available to Internaxx customers
who trade at least 30 times in a year commencing from January
1st and ending December 31st.
What
is the cost of a telephone trade?
There is an additional cost of  20
per trade. However if you need to deal via the phone due to a
systems failure on our part, this charge will be waived at your
request.
How
do I become a frequent trader?
Frequent trader rates are available to Internaxx customers who
trade at least 30 times in a year commencing from January 1st
and ending December 31st.
Will
I be charged if I transfer stock out of my Internaxx account?
Yes, there is a charge of  75
per line of stock.
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5.
Technical Aspects
What
software do I need to access Internaxx?
You will require a PC with Internet Explorer Version 5.0 or above
or Firefox with SSL3.0 or above enabled. For our transactional
site, we support 128-bit encryption. If your browser does
not support this level we strongly recommend that you upgrade.
If you don't you can still trade on the site, but you will
not be using the highest levels of security available.
Why
are quotes not streaming on Active Trader ?
Ensure the Java Runtime Environment (JRE) is enabled in your web
browser. On Windows, open the Configuration Panel / Java application,
select the Advanced Tab and open the <APPLET> tag support
option. Confirm that the option is checked for your web browser
(Internet Explorer, Mozilla and Netscape). Select Apply.
If the Java Control Panel is not present in your Control Panel,
please download and install a Java Runtime Environment from
http://java.com/en/download/manual.jsp.
I
cannot open the Interactive Chart application on Active Trader
You need to add the Internaxx site to your list of trusted web
sites. With Internet Explorer, go to Tools / Internet Options,
select the Security tab and choose Trusted Sites; on the Sites
page unselect the "Require server verification for all sites
in this zone" and add http://*.internaxx.lu and https://*.internaxx.lu
to the list.
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6.
Security/Solidity
Who
is "TD Waterhouse"?
TD Bank's fully owned subsidiary, TD
Waterhouse Group Inc., is one of the world's largest
discount brokers, providing investors with a broad range of brokerage,
mutual fund, banking and other consumer financial products. Worldwide,
TD Waterhouse currently services more than 3.3 million customer
accounts and has over US $175 billion of assets under management.
Who
is BGL?
The leading bancassurance group in Luxembourg and a major player
in the national economy, BGL was founded in 1919. Building on
its extensive experience, it has developed its banking business
with a European and international vision. BGL offers its clients
- retail, corporate and institutional - a full and personalised
range of products and services. The bank has solid roots in the
economic and social life of Luxembourg. It holds a particular
interest in cultural and sports sponsorship and displays a clear
attachment to sustainable development and corporate responsibility.
How
secure is the Internaxx website?
The Internaxx website supports the latest security encoding, which
consists of 128-bit encryption. This is the highest level
of encryption commercially available. If you do not have a browser
that supports this level of encryption, we strongly recommend
that you upgrade (to Internet Explorer or Netscape).
If you require further assistance, please call our Customer Services
Team on +352 2603 2004.
Does
Internaxx record telephone calls?
Yes, telephone calls may be recorded to ensure accuracy and enable
us to check any details or instructions you have given us.
Prevention
against "phishing" attacks
What is phishing?
"Phishing" is an attempt to trick people into giving
out private information that will be used for identity theft
(ex: usernames and passwords, bank account numbers,
).
An e-mail generally formatted to appear to be from a legitimate
source is sent to an unsuspecting user. The message, usually
providing a link to a login page, may ask you to "update,"
"validate," or "confirm" your account information.
Sometimes it also threats the user to terminate his account
unless he responds immediately.
What
should you do in case you think you have a received a 'phishing'
email?
- Never respond to suspicious emails asking for sensitive information.
Internaxx will never ask for your details in this way.
- Never follow the links / open any attachment in an email you
suspect might be phishing.
Should you receive any unsolicited e-mail communication claiming
to be from Internaxx and requesting such sensitive information,
please DO NOT RESPOND to it and REPORT it to us
as soon as possible ( info@internaxx.lu
or +352-2603 2003).
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7.
Taxes
EU Tax Savings Directive
What is the scope of the EU Tax Savings Directive?
The EU Tax Savings Directive, applicable to European citizens
and European residents, came into force on July 1st, 2005. This
allows for banks in Luxembourg (as well as, amongst others in
Switzerland, Monaco and the Channel Islands) to deduct tax at
source from the interest generated by fixed yield investments,
instead of exchanging information. The tax at source applies
in particular to interest paid-out on your Internaxx cash account.
Of course, banking secrecy will be maintained in full.
What is the impact of the EU Tax Savings
Directive on my Internaxx account?
As of September 30th 2005, we will deduct the tax at source
directly from the interest credited quarterly to your Internaxx
cash account. Please note that for EU-tax residents (excluding
Luxembourg residents), a withholding tax will be deducted from
interest earned on fixed income funds (and mutual funds impacted
by the EU tax savings directive).
What do I have to provide you with if I
am not liable to tax in one country of the European Union?
In case you are not liable to tax in any of the countries of
the European Union (typically if you are an expatriate living
outside the European Union or a foreigner resident, but not
domiciled for tax purposes in Great-Britain), you are able to
avoid the deduction by simply providing us with one of below
documents:
- A tax residence certificate from a country outside of the
European Union.
or
- A residence certificate issued by your local town council,
an Embassy, a Consulate or a Population Office/Registry outside
of the European Union.
or
- A copy of your residence permit from a country outside of
the European Union.
or (in particular for expatriates resident, but not fiscally
domiciled in Great-Britain)
Certification from the tax authority, a notary, a solicitor,
a tax advisor or by a fiduciary certifying your tax-exempt status
in the country where you reside. Please note that the above
mentioned institutions must be officially licensed and registered.
Withholding
tax for Luxembourg residents
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8.
The Active Trader Service
Who
has access to the Active Trader Service?
The Active Trader Service is accessible free of charge to all
clients trading at least 50 times per quarter.
What
is the content of the Active Trader Service?
The Active Trader service provides following datas/informations:
- Quotes in level 1 or level 2 in streaming or per request
(depending on the exchanges)
- Real-time watchlists with streaming quotes
- Alerting system on quotes and news
- Interactive charts with streaming quotes
- News
- Consensus
- Stock Reports
- Technical Analysis
Will
I have access to quotes in level 1 / level 2, in streaming or per
request?
Definitions:
- Quotes Level 1: Following pricing data's is available: Real
time Bid/Ask, OHLC, Volume, Performance ratios
- Quotes Level 2: idem level 1 + Order book
- Quotes Streaming: real time prices without the need to refresh
the screen
- Quotes per request: real time prices with refreshing of
screen
| Stock exchange |
Level 1 / Level 2 |
Streaming / Per request |
| NYSE |
L1 |
Streaming |
| AMEX |
L2 |
Streaming |
| NASDAQ |
L1 |
Streaming |
Euronext
(Paris/Brussels/Amsterdam) |
L2 |
Streaming |
| London |
L1 |
Per request |
| Toronto |
L1 |
Per request |
| Frankfurt |
L2 |
Per request |
| Madrid |
L1 |
Per request |
| Stockholm |
L1 |
Per request |
| Zurich |
L1 |
Per request |
| Milan |
L1 |
Per request |
| Singapore |
L1 |
Per request |
| Hong Kong |
L1 |
Per request |
| Australia |
L1 |
Per request |
| Dow Jones Indices |
L1 |
Streaming |
| FTSE Indice |
Delayed |
Per request |
| CME & S&P Indices |
Delayed |
Streaming |
How
can I use the real time Watchlists?
The Watchlist service allows clients to create one or many watchlists
(max. 20 watchlists) containing max. 10 stocks to follow.
Each watchlist will provide following information:
- Streaming/real-times quotes (depending on agreement with
exchanges), Qty Buy, Qty Sell, Volume, Var. in %
- Additional information such as news, consensus, fundamental
report, technical analysis reports
How
can I use the alerting system?
The Alert system allows you to set up alerts on quotes and news
for selected stocks.
- On Quotes: set up a limit quote (high and/or low)
- On Upgrades/Downgrades: informs each time brokers upgrade
or downgrade a company
- On Calendar: informs you when a corporate event is scheduled
What kind of charts are available on the Active Trader Service?
The Active Trader Service displays two types of charts: Simple
Charts and Interactive Charts with live streaming quotes
- Simple Charts: gives the possibility to select following
criteria: chart type/average 1/average 2/upper indicator/benchmark/lower
indicator 1/lower indicator 2/time frame/scale
- Interactive Charts: click here
for more information
What are the news available on Active Trader Service?
The News displayed on the Active Trader pages is provided by Dow
Jones Newswires.
With the Active Trader News Package, you gain access to an
exclusive package of news which is usually only available to
professional investors.
- Dow Jones Investment News (4200 news per day in real
time):
General Business Content:
· Economic Indicators (US, Asia, Europe)
· Central Bank News (US, Asia, Europe)
· Political News (US, Asia, Europe)
Money Content:
· Forex News
· Government Bond News (US, Asia, Europe)
· Corporate Bond News (US, Asia, Europe)
Equities Content:
· Blue-Chip News (US, Asia, Europe)
· Mid/Small-Cap (US, Asia, Europe)
· Stock Market Commentary (US, Asia, Europe)
General News (US, Asia, Europe)
- "Global Premium Investment News" and "The
MarketTalk Global Service"
The Market Talk (US, Asia, Europe):
You will be informed in real time of upgrades and downgrades
on stocks in order to compare banks' and brokers' opinion.
DJ Point of View Articles:
Dow Jones senior Editors will share their point of view
and ideas.
DJ Publications:
You will access to all financial information from these
recognized publications: Wall Street Journal, Wall Street
Journal Europe, Asian Wall Street Journal, Barron's, FEER,
SmartMoney, CNBC
Do you provide broker recommendations / consensus?
Consensus data is provided by Factset.
For each stock, you will have access to following estimates
(for current year, year + 1, year + 2):
- Earnings per share (EPS) EPS growth median, standard deviation,
# of brokers providing EPS, EPS revision over last 1 month
%, # of revisions: upward/unchanged/downward.
- Net Dividend Median estimates, Dividend yield, # of estimates
- # of brokers providing recommendations (buy, overweight,
neutral, underweight, sell, total). # of brokers providing
upward, downward and unchanged recommendation. Consensus means
recommendation.
- Net Asset par share. # of brokers providing Net asset per
Share
These estimates are updated weekly.
Do
you provide stock reports / fundamental analysis on stocks?
Stock Reports are provided by Standard & Poors
- Universe: Reports will be available for 500 North American
stocks and 150 European stocks.
- Length and format: 5 pages in pdf format
- Content focus:
·Technical Graph
·Recommendation
·Fair value
·Overview
·Valuation
·Key stock statistics
·Business Summary
·Income Statement & Balance sheet
·Co. News Headline
·Industry outlook and peers valuation
·Wall Street consensus
- Updating frequency: 5 to 7 times per year
- Stock reports are available in English
- Consensus
- Sample
Do
you provide technical analysis?
Technical Analysis Reports are provided by Trading Central
- Market Coverage
·Equities: about 1800 individuals stocks selected
by market capitalization and liquidity allowing relevant chartist
analysis in global markets: US (New York, Toronto…), European
(London, Paris, Frankfurt, Brussels, Amsterdam, Madrid, Stockholm,
Zurich, Milan…), Asia-Pacific (Singapore, Hong-Kong, Australia,
Japan…), India (30 largest stocks by market cap).
·Index Futures: Morning and Midday Technical Levels:
DJ, S&P, Nasdaq, CAC, DAX, FTSE, Eurostoxx50, SMI
·Currencies: EUR/USD, USD/GBP, USD/CHF, USD/JPY, EUR/SEK,
USD/HKD, USD/AUD, USD/CAD
·Commodities: Oil, Gold, Silver
- Language: Technical analysis Reports are available in English
- Click here
for help on Technical Analysis
More
information about the financial providers
- Interactive Data
Interactive Data Corporation is a leading global provider
of mission-critical financial information, including market
data, securities pricing (including evaluated pricing) and
analytic tools to financial institutions, active traders
and individual investors. Many of the world's best-known
banks, brokerage firms, insurance companies, money managers,
mutual fund companies and software firms subscribe to the
company's services in support of their trading, analysis,
portfolio management and valuation activities.
Interactive Data Corporation provides essential data,
analytics and tools to financial institutions, professional
traders and individual investors worldwide. The company
is focused on accelerating its revenue and profit growth
by extending its leadership position in selected segments
within the financial services industry.
Interactive Data Corporation has approximately 2,100 employees
in offices located throughout North America, Europe, Asia
and Australia. The company's stock is traded on the New York
Stock Exchange (NYSE) under the symbol 'IDC'.
For more information, visit: www.interactivedata.com
- Dow Jones Newswires
Dow Jones Newswires provides real-time news for financial
professionals in the equities, fixed-income, foreign exchange,
and energy markets. The division also offers news for financial
firms' Web sites and Dow Jones Newsletters' sector-specific
content. In addition to Dow Jones Newswires, Dow Jones & Company
(NYSE:DJ; dj.com) publishes The Wall Street Journal and its
international and online editions, Barron's and the Far Eastern
Economic Review, Dow Jones Indexes and the Ottaway group of
community newspapers. Dow Jones is co-owner with Reuters Group
of Factiva. Dow Jones also provides news content to CNBC and
radio stations in the U.S.
For more information, visit: www.djnewswires.com
- Factset
FactSet Research Systems Inc. supplies financial intelligence
to the investment community. The company combines more than
200 databases, including content regarding tens of thousands
of companies from multiple stock markets, research firms,
governments, and other sources, into a single online platform
of information and analytics.
The company's common shares are listed on the New York stock
exchange (NYSE: FDS).
FactSet has operations in 9 countries.
For more information, visit: www.factset.com
- Standard&Poors
Standard & Poor's, a division of The McGraw-Hill Companies
(NYSE:MHP), is the world's foremost provider of independent
credit ratings, indices, risk evaluation, investment research,
data and valuations. With 5000 employees located in 20 countries,
Standard & Poor's is an essential part of the world's
financial infrastructure and has played a leading role for
more than 140 years in providing investors with the independent
benchmarks they need to feel more confident about their investment
and financial decisions.
The equity research reports and recommendations are provided
by Standard & Poor's Equity Research Services. In this
regard, Standard & Poor's Equity Research Services has
no access to non-public information received by other units
of Standard & Poor's. Standard & Poor's does not trade
for its own account. Standard & Poor's is the world's
leading independent provider of equity research, covering
more than 1,500 equities worldwide.
For more information, visit: www.standardandpoors.com
- Trading Central
TRADING CENTRAL is a leading investment research provider
to financial market professionals, founded and run by a team
of experienced market professionals, with offices in London
and Paris. TRADING CENTRAL publishes technical analyses which
cover equity, index, fixed-income, forex and commodities markets.
Leading financial institutions rely upon their expertise and
added value: TRADING CENTRAL currently serves 38 out of the
50 largest investment banks worldwide.
TRADING CENTRAL is a Certified Member of the Investorside
Research Association©.
TRADING CENTRAL is a contributor on leading professional
platforms including Bloomberg (GURU ) and Reuters (GURU ).
TRADING CENTRAL also develops web-based solutions for financial
institutions (online brokers, banks, portals).
For more information, visit: www.tradingcentral.com
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9.
Quotes and Research sections
Internaxx' clients have access to the following contents and
functionalities:
- Functional " Quotes " page: allowing you to view all important
information (provided by Interactive
Data) on one page (quotes, vitals, graph, news, corporate
actions)
- Watchlist including the performance and new functional links
to news and charts
- Quotes in real time for the major currencies and commodities:
these quotes are accessible via the "Market Monitor " page
- Calendar/list of events per market or per stock, as well
as comments before/during/after each session
- Stock of the day recommended by our partner Trading
Central, together with a detailed report covering this value
- Advanced charting tools: with multiple customisation possibilities
(averages, scale, indicators)
- Search tool for stocks and news with multiple sort criteria
: symbol, name, date, sector, market
- News service from Dow
Jones Newswires: 4200 news items per day in real time on
stock markets, bonds and money markets in Europe, US, and Asia
The Frequent Trader clients (trading a minimum of 30 times a
year), have also access to the Technical Analysis Reports from
Trading
Central.
Learn
more
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10.
Legal Documents
Please note that we are
not able to accept US residents, US citizens or Canadian residents
as clients.
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11.
Credit facility on the conditions of a Lombard Credit
What is a Lombard Credit?
With a Lombard Credit you can obtain an advance on a current account
by pledging to the Bank your assets constituted and deposited
on your account opened in its books. It applies both to assets
currently deposited in your account and to those which will be
deposited in the future. The Bank determines the maximum rate
that can be advanced for each negotiable security deposited. This
value is set on the basis of the quality of the portfolio pledged.
You then undertake to ensure that the value of the securities
and assets deposited with the Bank complies at all times with
the cover conditions required by the Bank.
The debit rates of interest relating to the Lombard Credit can
be consulted by clicking on the following link ( Rates
- Cash Account).
Can I obtain a Credit Facility on the conditions of a Lombard Credit
from Internaxx?
Yes, the Bank may, at its discretion, grant you a Credit Facility
on the Conditions of a "Lombard Credit".
This Credit Facility is governed by article 10 of the General
Terms and Conditions and by the Special Conditions for granting
a Credit Facility under the conditions of a Lombard Credit.
In no case may the Bank be considered as having taken active
steps to present to you or encourage you to use such a Credit
Facility.
If you wish to apply for a Credit Facility on the conditions
of a Lombard Credit from Internaxx Bank S.A., please contact
Customer Service on +352 2603 2003.
How do I apply for a Credit Facility on the conditions of a Lombard Credit?
Simply contact our customer service team on +352 2603 2003.
How
is the maximum value of the Credit calculated?
The maximum authorised sum is defined on the basis of the quality
of the portfolio pledged.
This sum is normally calculated according to:
1. the coverage of the securities and assets pledged with Internaxx.
The cover ratios required depending on the valuation of the quality
of the portfolio:
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Maximum exposure of most important
stock
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Share of Index stocks in the portfolio
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Cover ratio
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≤ 25%
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150%
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26 - 50%
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> 50%
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150%
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26 - 50%
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< 50%
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200%
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50 - 66%
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> 50%
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200%
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50 - 66%
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< 50%
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250%
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> 66%
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> 66%
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250%
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2. the type of asset and the diversification of the portfolio
The Lombard valuation table can be consulted by clicking on the
following link ( Lombard
valuation table)
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Wednesday, 10 March 2010 18:28:14 (CET)
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